What are the check-in and check-out times?
Check-in is at 1500 and check-out is 1100.
Does Edelweiss Lodge and Resort have high speed internet access available?
High Speed Internet Access is $9.95 per day in the guest rooms. We also have the Voyagers Internet Cafe with high speed access, printing capabilities, and Microsoft Office located off the main lobby for $6 per hour or $24 for 24 hours.
Who is eligible to stay at the Edelweiss Lodge and Resort?
Edelweiss Lodge and Resort authorized patrons include active-duty Service members, military retirees, reservists, guardsmen, current Department of Defense and Coast Guard civilian employees stationed overseas, foreign military on orders assigned at a U.S. military installation, the family members of authorized patrons, and other supporters of the Department of Defense. Room rates are determined by pay grade and apply to both active and retired military and DoD/Coast Guard civilians. Edelweiss Lodge patronage is governed by Department of Defense Instruction 1015.10 (Programs for Military Morale, Welfare, and Recreation). To be eligible, all NATO personnel must present a AE Form 600-700 (USAREUR Privilege & Identification Card) upon check-in. Eligible NATO guests of Edelweiss Lodge and Resort can make reservations on a space available basis up to 90 days prior to arrival and must call the Vacation Planning Center.
What is Edelweiss Lodge and Resorts cancellation policy?
Room reservations made more than 14 days in advance must cancel 7 days prior to arrival date. Room reservations made less than 14 days in advance must cancel before 5pm the day prior to scheduled arrival date. Room reservations made the day of the arrival must cancel before 5pm that day. Vacation Village Vacation Cabin reservations made more than 14 days in advance must cancel 14 days prior to arrival date. Cabin reservations made less than 14 days in advance must cancel before 5pm on scheduled arrival date. Any reservations canceled under the give policy are issued a one night stay penalty fee to the given credit card or forfeit any deposits. Duty or medical documentation may be accepted to waive penalty fees. Cancellation policies differ with different program packages. Call the Vacation Planning Center (011-49) 8821-9440 or email: vacation@edelweisslodgeandresort.com to find out specific information concerning your cancellation policy. If canceling after Vacation Planning Center business hours, please contact the front desk.
Are there any rules for sponsoring guests?
Military sponsors should not reserve additional rooms under their name for other eligible military patrons. Sponsored guest must be accompanied by the military/DOD sponsor at check-in and throughout their entire stay. A room reserved with multiple sponsors should be reserved based on the highest ranking sponsor. Reservations are not transferable. Room rates may change upon check-in based on sponsors rank. If you are sponsoring a non-military ID card holding guests please read below.
May I sponsor Non Military ID Card holding guests?
As a valid military ID card holder you are eligible to sponsor a maximum of three rooms. Sponsored guests are eligible to utilize all Edelweiss Lodge and Resort programs and services. In accordance with military guidance, it is required that authorized guests who are sponsoring non military ID card holders must complete the IACS Online Section . Guests not included on the IACS roster will experience delays in gaining access to the resort. The information should be received no earlier than 30 days prior to arrival and no later than 7 business days before arrival. Please refer to the online section for more information, click here.
Are retiree ID card holders eligible to use the AAFES exchange and post office?
Due to international agreements, the use of the Commissary, Community Bank and PX/BX are limited to personnel assigned to US Forces in Europe and NATO ID card holders who have this privilege. This includes rationed items such as gas coupons. Be aware that gas prices are considerably higher compared to US standards. Military Post Offices may be used only be retirees who reside in Germany for over 30 days and who have Box R privileges with restrictions. Alpine Adventures is located in Edelweiss Lodge and Resort and has an excellent array of Bavarian items, t-shirts and other souvenirs. Garmisch AAFES Store Hours >
Do I need to bring a German converter for my hair dryer or razor?
Rooms are only equipped with 220V outlets, dual voltage appliances will work with a simple adapter. The Alpine Adventures has converters available for purchase. All rooms are equipped with hair dryers and irons.
Are pets allowed in Edelweiss Lodge and Resort facilities?
No pets are allowed in any Edelweiss Lodge facilities including the Vacation Village cabins. The Garmisch kennel is currently closed. The closest kennel is in Bad Kohlgrub (about 30 minutes by car) Tel 08845-757346 or 0162-4062361.
If I am not staying at the Edelweiss Lodge and Resort, may I still use THE POiNT Wellness Club?
Yes. Guests not staying at either the Edelweiss Lodge or Vacation Village cabins must pay a membership fee for usage - Adults $8, Youth $5, Child Free.
Is there child care available?
Edelweiss Resort has a Just For Kids program for children ages 5-12 year-round. During winter children can participate in the Just For Ski Kids program. We also offer a Kids Night Out throughout the week which gives parents an evening to spend together. Check the Edelpost located on your guest room desk for a weekly schedule of events. For children under 5 there is a CDC located on the Artillery Kaserne, you will need to contact them prior to arrival.
Child Development Center (CDC)
One of Europe’s finest Child Development Centers is run by the USAG Garmisch. Care is available for children ages 6 weeks to 5 years, on a space available basis. The CDC can often accomodate “same day” requests!
Rates are charged by the hour or by the week. You must register directly with the Child Development Center to utilize this service. Immunization records are required but in case you forget them, CDC staff will make
every effort to verify them by telephone.
Breitenau Housing Area
USAG Garmisch
DSN: 440-2684
CIV: 08821-750-2684
Hours of Operation: Monday - Friday 0700 - 1700
Garmisch Middle School and Teen Center
Let the fun begin! We have a computer lab, game room, music room, basketball court, video games, ping pong, pool table and plenty of space to hang out. Teens are also welcome to participate in our fields trips.
Breitenau Housing Area, Bulding 723, USAG Garmisch
DSN: 440 - 2600
CIV: 08821-750-2600
Hours of Operation:
Monday - Thursday 1430 - 1900 / Friday 1430 - 2200 / Saturday 1300 - 1800
*Open at noon on weekdays when school is not in session
Does the Edelweiss Resort offer laundry service?
There are washing machines and dryers located at the Edelweiss Lodge and Vacation Village. Supplies are available for purchase on-site.
Are there military medical facilities nearby?
There are not military medical facilities nearby. The Garmisch hospital is easily accessible from the resort. Contact information: Klinikum Garmisch-Partenkirchen (011-49) 8821-770.
Where can I get prescriptions filled while on vacation at Edelweiss Lodge and Resort?
Apotheke is the German word for Pharmacy and the known symbol is a large red "A." Should you need a prescription filled, it is good to know that German pharmacies will accept a prescription from an American doctor. If you should need a prescription filled while vacationing in Germany, it's also important to know that you will most likely have to pay in Euro. Each German pharmacy also has a Notdienst, or after hours emergency service that operates from the time the shop closes in the evening until it reopens in the morning. On weekends, most emergency pharmacists operate 24 hours. Although it's safe to say that services are available should you find yourself in dire straits, if medication is a part of your daily routine, then it's best to plan ahead and bring enough to last your entire trip abroad.
TRICARE information while traveling overseas, click here >
If you desire routine care or need emergency or urgent care while visiting Garmisch and you are a TRICARE Standard member, follow the same procedures as you do at home. Click here to download the Edelweiss Lodge and Resort TRICARE information sheet >
Do you have American Disability Act (ADA) rooms available at the Edelweiss Lodge and Resort?
ADA rooms are available at the Edelweiss Lodge. Rooms have been modified to accommodate people in wheelchairs with modified shower and bathrooms.
Are Edelweiss Lodge and Resort tours physically demanding?
Part of the charm of Europe is in its walking districts which are not accessible by car. Please note that most tours require moderate walking. Tour guides set a pace for everyone in the group to enjoy the sites. One in particular, Neuschwanstein Castle sits atop a steep hill but horse drawn carriages are available for hire and are popular.
Does Edelweiss Lodge and Resort provide transportation to the resort?
Garmisch is accessible by a train/taxi combination or rental car (both are about an hour from Munich via Autobahn). Trains run once an hour to Garmisch. If you want to look at a schedule, try www.bahn.de and click on the English link middle left side of page. To see schedules, type "Garmisch-Partenkirchen Bahnhof" in the destination section. Taxis are familiar with the Edelweiss Lodge and Resort and are located right outside the Bahnhof for a fare of around 8-10 Euro.
I am arriving from Munich International Airport, how do I get to Edelweiss Resort by train?
As you exit the baggage claim area in the airport, you will need to look for a sign with a solid green circle with a white "S" in it. This is the sign directing you to the S-Bahn (subway). The sign will lead you to the station in the airport that is located in Terminal C. Continue to follow the signs until you reach the Deutsch Bahn (DB) train counter to obtain a ticket to Garmisch-Partenkirchen. The train counter will be able to print up an itinerary which tells you which train to catch, where and when it leaves. You will board the subway downstairs. After 40 minutes on the train pay attention to a changeover at Pasing. Exit the train. The connection time can sometimes be very tight. If it is a tight connection, make sure to ask the counter the track number (gleis) for your train to Garmisch. Once you have made the switch in Pasing (or another stop as specified by the itinerary), you can sit and enjoy the scenery, as you have a one hour and 15 minute ride ahead of you. The train will stop directly in Garmisch. The stop is one after Oberau. For more information regarding train schedules please visit: www.bahn.de. Taxis are located in front of the train station and should cost you 8-10 Euro to any of the Edelweiss Lodge and Resort facilities in Garmisch.
Directions >
Is there a place to rent a car in Garmisch or Munich Airport?
Europcar has special rates and services for military ID card holders. You may reserve a car while staying at the Edelweiss Lodge and Resort and Europcar will deliver the rental car to the hotel.
Munich International Airport
• Europcar 011-49-0180-58000
Garmisch
• Europcar 011-49-8821-943083
To get to the Edelweiss Lodge and Resort using a GPS navigation systems use the address :
17 Gernackerstrasse, 82467 Garmisch
How do I get directions to and from the Edelweiss Lodge and Resort?
If you are traveling by car from a location in Germany, click here to get directions. For GPS navigation systems use 17 Gernackerstrasse, 82467 Garmisch-Partenkirchen.
Where can I get information about SPACE A travel information?
www.militaryliving.com / www.spacea.info / www.pepperd.com
How do I make a reservation for a guided tour or recreation program?
Please call the Vacation Planning Center at the contact numbers listed below to reserve a tour. To reserve a recreation program, please contact Alpine Adventures 08821-944-4142. It is recommended that you reserve tours and recreation prior to your arrival.
What are the cancellation policies for the guided tours?
Guided tours are only for Edelweiss Lodge and Resort guests.
All reservations will be charged at 1200 noon the day before the tour.
No refunds for tours canceled after 1200 noon.
*For Horse & Carriage Rides, children are ages 14 and under.
*For all other tours, youth are ages 5-14. Children 4 & under are free. NOTE: Three Country, Berchtesgaden and Vipiteno Tours - all children 4 & under pay youth prices due to international travel rules that each person is required to have a seat. All tours and prices are subject to change. Please contact our Vacation Planning Center in advance to confirm availability or cancel a reserved tour.
Who do I contact for lost and found articles?
Please contact our bell stand at (011-49) 08821-944-4120. You may also contact LostFound@edelweisslodgeandresort.com please include your name, dates of stay, room number and a detailed description of item. Please note that we do charge a shipping and handling fee to return items.
When did the Edelweiss Lodge and Resort open?
September 15, 2004
How many rooms are in the Edelweiss Lodge and Resort?
330 rooms. 94 possible connecting standard rooms, 44 junior suites, 12 loft suites and ADA rooms. We also have 19 Vacation Cabins located in the Vacation Village.
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