Safety is our Priority
COVID Mitigation Efforts
The Edelweiss Lodge and Resort will tentatively reopen on 14 February for eligible vacationing service members and their families. The health and safety of our guests and staff will continue to be our number one priority. Due to virus mitigation efforts, some normal hotel services may be limited. The Edelweiss Lodge and Resort cancellation policy is only two days to ensure guests feel comfortable making reservations during this dynamic time. We will continue to monitor the situation for further developments.
If you have reservations through February 14, they have been automatically canceled free of charge. Given the ongoing emotional stress to our military families during these times, we look forward to welcoming guests back on 14 February to enjoy a much-needed change of scenery and end the year on a positive note.
At this time, we cannot accept reservations from guests traveling from high-risk areas. Please check with your command or the Robert Koch Institute website for up to date information in English about travel restrictions. (Click Here) (Interactive Map) (7 ATC Interactive Map)
The Edelweiss Lodge and Resort continues to maintain a high standard of virus mitigation efforts to ensure the safety of staff and guests. Appropriate protective equipment has been provided to employees, and the staff has been trained on the new standards and expectations related to hygiene, cleanliness, social distancing, and safety.
When we reopen, some of the normal hotel amenities and services will be limited. Glass partitions have been installed at the front desk and key locations. Hand sanitizers are placed throughout the hotel. To reduce interaction with staff and guests, daily housekeeping services will be limited to the trash removal and replacement of linens only when requested. Trash can be left out in the hallway to be removed on a daily basis. The pool, hot tub, the fitness center will likely be open with capacity restrictions in place.
When we reopen, guests will be asked to bring their own masks for use in common areas and observe physical distancing guidelines. Officials also recommend that guests make purchases with a credit card or charge to their room to reduce cash transactions. The newly renovated Pullman Cafe will be open daily 0700 - 2200 hours for breakfast, lunch and dinner. They serve many fresh pay-as-you-go options that change daily.
“My team and I are confident that we can continue our long 75-year tradition of providing a safe, memorable and affordable vacation experience for service members and their families,” said Brian Borda, Edelweiss Lodge and Resort General Manager.
* Sanitize your hands upon entering the hotel and frequently throughout your stay
* Guests six years and older are required to wear face coverings
* Request that only one family member check in at the front desk
* We recommend guests bring their own hand sanitizer and disinfecting wipes for personal use
* If you experience and flu-like symptoms, please remain in your room and call front desk
* Request all purchases be made by credit card or charged to your room
* Adhere to physical distancing guidelines of at least 6 feet between individuals or families
* No more than one family per elevator
* Use the express check out option available at the front desk
For up-to-date information, please visit this page for any further announcements.
Center for Disease Control and Prevention (CDC)
World Health Organization
Department of Defense
We are tentatively reopening on 14 February.
You can scan the QR codes below to see the menu's online.