Edelweiss Lodge and Resort
Edelweiss Lodge and Resort

Safety is our Priority

COVID Mitigation Efforts

The safety of Edelweiss Resort guests and staff is the priority. At this time, we cannot accept reservations from guests traveling from high risk areas. Please check with your command or the Robert Koch Institute website for up to date information in English about travel restrictions. (Click Here)  (Interactive Map) (7 ATC Interactive Map)

The Edelweiss Lodge and Resort continues to maintain a high standard of virus mitigation efforts to ensure the safety of staff and guests. Appropriate protective equipment has been provided to employees, and the staff has been trained on the new standards and expectations related to hygiene, cleanliness, social distancing, and safety.  

Some of the normal hotel amenities and services have been limited. Glass partitions have been installed at the front desk and key locations. Hand sanitizers are placed throughout the hotel. To reduce interaction with staff and guests, daily housekeeping services will be limited to trash removal and replacement of linens only when requested. Trash can be left out in the hallway to be removed on a daily basis. The pool, hot tub, the fitness center will be open with capacity restrictions in place.  

Guests will be asked to bring their own masks for use in common areas and observe physical distancing guidelines. Officials also recommend that guests make purchases with a credit card or charge to their room to reduce cash transactions.  The newly renovated Pullman Cafe will be open daily 0700 - 2200 hours for breakfast, lunch and dinner. They serve many fresh pay-as-you-go options that change daily. Zuggy's Base will be open Friday through Sunday for select dates in November. Market Station Buffet is currently closed.  

The new Alpental mini golf course is open during daylight hours. Clubs and balls along with our new E-Bikes are available for rent at the Point Wellness Club. Guided tours will be available but with some restrictions on capacity and scheduling.  

Skiing and Snowboarding is scheduled to begin 13 November on the Zugspitze. The Hausberg Lodge will be open starting Thanksgiving weekend for equipment rental.  

“My team and I are confident that we can continue our long 75-year tradition of providing a safe, memorable and affordable vacation experience for service members and their families,” said Brian Borda, Edelweiss Lodge and Resort General Manager.

Precautionary Guidelines

* Sanitize your hands upon entering the hotel and frequently throughout your stay
* Guests six years and older are required to wear face coverings
* Request that only one family member check in at the front desk 
* We recommend guests bring their own hand sanitizer and disinfecting wipes for personal use
* If you experience and flu-like symptoms, please remain in your room and call front desk 
* Request all purchases be made by credit card or charged to your room
* Adhere to physical distancing guidelines of at least 6 feet between individuals or families
* No more than one family per elevator
* Use the express check out option available at the front desk

Tour Modifications

Due to social distancing guidelines plus restrictions at the tourist destinations here is a list of changes on our tours. 

• Innsbruck - unavailable 
• Neuschwantstein Tour - modified price, will not enter castle
• Linderhof - available
• Highline - available in July
• Greisbrau Brewery - available Monday and Friday
• Carriage Rides - reduced to 8 per carriage
• Partnach - one way traffic through gorge / additional hiking
• Kids Night Out - unavailable
• Rafting - available
• Paragliding - available
• High Ropes Course - no change
• Alpine Coaster - no change
• Bavarian Brotzeit - small change (no movie)
• Salzburg tour - unavailable through June
• Berchtesgaden - unavailable summer 2020

Additional Resources

For up-to-date information, please visit this page for any further announcements.

Center for Disease Control and Prevention (CDC)
https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html

World Health Organization
https://www.who.int/emergencies/diseases/novel-coronavirus-2019

Department of Defense

https://www.defense.gov/Explore/Spotlight/Coronavirus/

Operational Changes

Pullman Place : Open
(0700 - 2200 hours) 

Market Station : Closed

Zuggy's Base Camp : Open
Friday - Sunday on select dates

Alpine Adventures : Open

Guided Tours : Open

Mini Golf : Open

Bike Rentals : Open 

Laundry Room : Open

Campground : Closed
Open November 1 

Rustic Cabin : Closed

Bathhouse : Closed

Comfy Cabin : Closed

Pool and Hot Tub : Open

Fitness Center : Open

Locker Room : Open

Sauna & Steam Room : Closed

Massage Therapy : Open

Housekeeping : Limited Service

You can scan the QR codes below to see the menu's online.